HydroPro TrackerYour data, in plain words.
Covers hydroprotracker.com and the HydroPro app. Effective date to be set.
The short version
- Your entries are yours. Export or delete them anytime, on every plan.
- If a provider or sponsor covers your Premium, it sees totals only, never your entries.
- A few services help run HydroPro. Each one is listed below, with what it receives.
- Deleting your account removes your data from our servers.
What stays on your phone
Everything you log, the items and goals you set up, and your settings are stored in your browser’s storage on your device. If you use HydroPro without signing in, and without the optional features below, this data isn’t sent to us.
What we store when you use optional features
- Account (sign in by email). Your email address, and a session so your device stays signed in. A session ends after 90 days without use, or when you sign out.
- Account backup. When you’re signed in, a full copy of your log and settings is backed up to your account, so you can restore it on another device. We keep the previous day’s copy as well, in case an upload goes wrong.
- Recovery-code backup. If you turn it on, a copy of your data is stored under a recovery code instead of an account.
- Reminders. If you turn on notifications, we store your device’s push subscription, your reminder times, your time zone, and today’s totals (for example, water logged against your goal, and which treatments are due) so reminders can be relevant.
- Provider and sponsor codes. If you redeem a code, we record that your account used it, so the sponsor can cover your Premium. The sponsor is billed per covered patient and sees counts, never your entries.
- Doctor share. When you create a share link, a summary snapshot is stored for 90 days. Anyone with the link can view it until it expires.
- Feedback. Whatever you send us through the feedback form.
Smart Entry
When you use Smart Entry, the text you type or say, the names of the items you’ve set up (such as your medications and supplements), and which trackers you use are sent to our AI provider, Anthropic, to turn your words into log entries. You confirm every entry before it’s saved. To keep Smart Entry fast and affordable, an answer may be cached for up to 30 days and reused for an identical request with the same items. We count how many Smart Entries each device uses.
Usage information
To understand whether HydroPro is working for people, we record a random device ID with events such as the app being opened, an entry being logged (its type, such as “sleep”, and how it was logged, but never the amount or item), and onboarding steps. If you’re signed in, these are linked to your account. When something breaks, the app sends us an error report: the error message, technical details, the app version and your browser type. It doesn’t include your log.
Payments
Premium subscriptions are processed by Stripe. We never see or store your card details. We store your Stripe customer ID and your subscription’s status, plan and renewal date.
Services we use
We don’t sell your data or share it for advertising. These companies process data for HydroPro:
| Service | What it does | What it receives |
|---|---|---|
| Anthropic | Reads what you type or say in Smart Entry, to fill in your entries | Your words and the names of your items |
| Resend | Sends sign-in emails | Your email address |
| Cloudflare | Hosts the app and keeps your backup | Your account and backed-up entries |
| Stripe | Handles Premium payments | Your payment details. HydroPro never sees your card number. |
A share link you create is shared with whoever you send it to.
Deleting your data
In the app, go to Settings → Delete my account and data (or Delete all my data if you’re not signed in). This deletes, on our servers: your account, sessions, account backups, share links and pending sign-in emails; the usage events of every device you’ve used with your account; and, for the device you delete from, its reminder subscription and recovery-code backup. It also cancels a Premium subscription. It then clears the data on your device. Feedback and error reports aren’t linked to you and aren’t deleted this way; email us and we’ll remove feedback on request. Cached Smart Entry answers expire within 30 days.
Your health-data rights
This section is being finalized.
Children
This section is being finalized.
Security
Data is sent over encrypted connections (HTTPS). Sign-in uses one-time codes and links that expire in 15 minutes; there are no passwords to steal.
Contact
Questions or requests: coach@hydroprotracker.com.